Effective Date: June 2026
Welcome to Wavelab Creations. By accessing this website or purchasing products from us, you agree to the following Terms of Service. Please read these terms carefully before using our website or placing an order. At Wavelab Creations, we are committed to providing handcrafted products made with care, intention, and quality. These terms help ensure a smooth and enjoyable experience for all customers.
Products & Availability
All products sold by Wavelab Creations are handcrafted in small batches or individually handmade. Because of the handmade nature of our products, slight variations in color, scent, texture, size, design, or appearance may occur. These variations are natural and part of what makes each creation unique. Product availability may change at any time without notice.
Pricing
All prices listed on our website are displayed in U.S. dollars unless otherwise noted. Prices, promotions, product availability, and special offers are subject to change without prior notice.
Payment
Payment must be received in full before any order is processed or shipped. We accept secure payments through trusted third-party payment providers such as PayPal and Stripe. Wavelab Creations does not store full payment or credit card information. Orders suspected of fraud or unauthorized activity may be canceled at our discretion.
Shipping & Processing
Most orders are processed and shipped within 3–7 business days, unless otherwise stated. Shipping times may vary depending on carrier delays, weather conditions, holidays, or unforeseen circumstances. Customers are responsible for providing accurate shipping information at checkout. Wavelab Creations is not responsible for packages delayed, lost, or delivered to incorrect addresses due to customer error.
Heat & Product Care Disclaimer
Our whipped body butters and certain body care products are handcrafted and may be sensitive to heat. During warmer temperatures, products may soften or melt during shipping or delivery. If this occurs, place the product in a cool area or refrigerate briefly to restore texture. Melting may affect whipped texture but does not affect product quality, performance, or safety.
Returns, Refunds & Exchanges
Due to the personal nature of skincare and body care products, all body care sales are final once opened or used. Jewelry returns or exchanges may be reviewed on a case-by-case basis. If your order arrives damaged, please contact Wavelab Creations within 24 hours of delivery and provide clear photos of both the damaged product and packaging so we can assist in resolving the issue. Refunds, replacements, or store credit are issued at our discretion based on the situation.
Product Disclaimer
Wavelab Creations products are intended for external cosmetic use only. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Please review ingredient information carefully before use. If irritation, discomfort, or an allergic reaction occurs, discontinue use immediately and consult a healthcare professional. We recommend performing a patch test prior to full use, especially for customers with allergies or sensitive skin.
Jewelry Care
Copper jewelry naturally develops a patina over time due to exposure to air, moisture, and skin oils. This natural aging process is normal and often enhances the character of the piece. Customers may polish copper jewelry to restore shine if desired.
Custom Orders
Wavelab Creations may offer custom orders for select products. Custom requests may require additional production time and communication prior to completion. Because custom orders are personalized, they may be non-refundable once production begins.
Intellectual Property
All content on this website—including but not limited to logos, branding, product names, product designs, photographs, graphics, text, and written content—is the property of Wavelab Creations. No content may be copied, reproduced, distributed, or used without written permission.
Limitation of Liability
Wavelab Creations shall not be held liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or products. By purchasing from Wavelab Creations, customers acknowledge that they assume responsibility for proper product use.
Changes to Terms
Wavelab Creations reserves the right to update or modify these Terms of Service at any time without prior notice. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding these Terms of Service, please visit our Inquiries Page or contact us through our website. Thank you for supporting Wavelab Creations. We appreciate your trust and look forward to serving you with handcrafted products created with beauty, intention, and care.